BMW ConnectedDrive is committed to providing a website that is accessible for people with disabilities. To meet this commitment, we are continually improving the user experience to ensure we provide equal access to all of our users.

TRAINING & STANDARDS

BMW takes a holistic approach to ensuring that accessibility standards are met. This includes: (1) Providing continual accessibility training for our staff, (2) Assigning clear accessibility targets and responsibilities, and (3) Employing formal accessibility quality assurance methods.

Whenever possible, BMW ConnectedDrive will adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 levels A and AA, which defines requirements for designers and developers to improve accessibility for people with disabilities. BMW ConnectedDrive uses the following browsers and assistive technology for conformance with accessibility standards:

• MacOS using the latest Safari browser version and VoiceOver as the assistive technology
• Windows using the latest Firefox browser version and NVDA as the assistive technology

TECHNICAL SPECIFICATIONS

Conformance with accessibility standards for BMW ConnectedDrive relies on the following technologies:

• HTML
• WAI-ARIA
• CCS

IMPLEMENTATION TOOLS

The following tools have been utilized by BMW ConnectedDrive to implement and ensure the accessibility of our website.

• Standards for browsers
• Color contrast checker
• Keyboard navigation
• Screen reader compatibility

LIMITATIONS & ALTERNATIVES

Despite our best efforts to ensure accessibility of BMW ConnectedDrive, there may be some limitations. Below is a description of known limitations.

• Alternative text for decorative elements: Though we do provide textual alternative for most of our non-text content, we omit in instances where it results in duplicative content.
• Captions and/or transcripts for media: For videos and live audio that do not have spoken text, we do not provide captions and a transcript.
• Font styling: Headings and text legibility may be compromised to adhere to corporate branding. This includes headings formatted in all caps and text placed over media.
• Font size: To increase legibility, enlarge content by using your native browser functionality.
• Carousels: BMW ConnectedDrive usage of carousels incorporate elements like alternative text and manual scrolling for improved accessibility, but some users might experience technical limitations.

Please note that BMW ConnectedDrive is not responsible for the accessibility of the content on any third-party website, owned and operated by an independent party over which BMW ConnectedDrive has no control. This includes, but is not limited to, dealer websites affiliated with BMW.

CONNECT WITH US

As we work to improve the accessibility of our website, we welcome your comments and feedback. Please don't hesitate to contact us.

• By Phone : 1-800-567-2691
• By Email : customer.service@bmw.ca